This Return and Refund Policy defines terms and conditions of returns, exchange and refund of the products received from Rajeshwaranand Yogshala Pvt. Ltd. It will be used to promote transparency, consumer protection, and to safeguard the highest standards of health, safety, hygiene and integrity of products of all Ayurvedic formulations sold by our platform.

1. Nature of Products

• The Company is involved in Ayurvedic healthcare, wellness, and herbal formulations, which cannot be refunded because of health, safety, and hygiene reasons.
• Final sale concerns all products which are previously sold (with the exception of any specifics outlined in this policy).

2. Return or Exchange Eligibility

The request will be taken into consideration only in cases of a return or exchange request when:

• The product offered is defective, damaged physically or lacks parts during delivery.
• The Company receives the issue within 24 hours of delivery in the form of email or customer support.
• The product is not used, it is not opened, it has not been tampered with, and it is being returned in the original packaging with all the labels, tags and invoice intact.

3. Verification & Approval

• The Company has the right to inspect, verify, and approve all the requests of returning or exchanging.
• The Company has the right to decline any request that fails to meet this policy.
• The decision of the Company in such matters will be final and binding.

4. Non-Returnable & Non-Refundable Items

The return, exchange or refund will not be allowed on the following:

• Opened, used, consumed or changed products.
• Products that have been spoiled because of poor storage methods, improper handling, carelessness, or abuse.
• Orders placed beyond the 24 hours reporting period.
• Products bought using promotions, free samples or free offers.

5. Refund Terms

• Refunds will only be done when the Company fails to deliver a replacement upon approval.
• The approved refunds will be activated within 7 to 21 business days of approval.
• The refunds would be credited in the same mode of payment when it was made.
• Shipping, handling and convenience costs are not refundable.

6. Exchange Process

• This policy will be regulated and interpreted as per the laws of India.
• Any controversy that may occur under this policy will fall under the sole jurisdiction of the courts in India.

9. Policy Amendments

• The Company has a right to revise or modify or update this policy any time without prior notice.
• Any change will be in force once it is posted on the site

Contact Information

For shipment, product, or policy-related queries, please contact:+91-9991588868

Email:rajeshwaranandyog@gmail.com